{"id":14669,"date":"2025-07-08T16:04:27","date_gmt":"2025-07-08T20:04:27","guid":{"rendered":"https:\/\/cpaquebec.wp.vortexdev.com\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/porter-plainte-soi-meme\/"},"modified":"2026-02-17T17:34:44","modified_gmt":"2026-02-17T22:34:44","slug":"personally-lodging-a-complaint","status":"publish","type":"page","link":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/personally-lodging-a-complaint\/","title":{"rendered":"Personally lodging a complaint"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You have the right to lodge a complaint directly with the&nbsp;<a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/en\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/disciplinary-process\/\" data-type=\"page\" data-id=\"13913\">Disciplinary council<\/a>. However, before you do so, it is strongly recommended that you contact the&nbsp;<a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/en\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/\" data-type=\"page\" data-id=\"2707\">syndic<\/a>, who has extensive investigative powers and a strong command of the legal procedure.<\/p>\n\n\n\n<p>If the syndic decides to close your file without lodging a complaint with the Disciplinary council, and the&nbsp;<a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/en\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/review-of-the-syndics-decision\/\" data-type=\"page\" data-id=\"13911\">Review committee<\/a>&nbsp;has not overturned the syndic\u2019s decision, you can file a private complaint.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">How to lodge a private complaint<\/h2>\n\n\n\n<p>When you file a private complaint, you are responsible for preparing the file and presenting the evidence before the Disciplinary council. You have the right to be represented by a lawyer.<\/p>\n\n\n\n<p>Your complaint must be sworn and include a summary of the nature, circumstances, time and place of the offence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-intro\">Toolkit<\/h3>\n\n\n\n<p>Use our tools to learn more and properly prepare.<\/p>\n\n\n\n<div class=\"color-boxes-grid aligndefault\"\n>\n   <div class=\"color-boxes-grid__grid cols-3\">\n     \n\n<div class=\"color-box-item has-background has-passion-light-background-color\">\n\n    <h5 class=\"color-box-item__title\">Private complaint preparation guide<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Complainant\u2019s responsibilities, form and content of the complaint, disclosure of evidence and exhibits, calling of the provisional roll, hearing, decision, and fees and costs.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href='https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2026\/02\/elements-a-considerer_en.pdf' target='_blank' class=\"text-link\" rel=\"noopener noreferrer\">Access the guide<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item has-background has-passion-light-background-color\">\n\n    <h5 class=\"color-box-item__title\">Guide for individuals who represent themselves before disciplinary councils<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Information for individuals (private complainants and respondents) who choose to represent themselves before the disciplinary council<\/p>\n<p><em>Source: Barreau de Montr\u00e9al<\/em><\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/www.barreaudemontreal.qc.ca\/wp-content\/uploads\/guidecd.pdf\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">Access the guide<\/a>          <\/span>\n              <\/div>\n        <div class=\"color-box-item__tags\">\n                        <div class=\"wysiwyg tag-item\"><p style=\"text-align: center\">In French only<\/p>\n<\/div>\n                  <\/div>\n  <\/div>\n\n\n\n<div class=\"color-box-item has-background has-passion-light-background-color\">\n\n    <h5 class=\"color-box-item__title\">Customizable templates<\/h5>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2026\/02\/modele-plainte-privee_en.doc\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">Complaint lodged with the Disciplinary council of the Order <\/a>          <\/span>\n                    <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2026\/02\/modele-declaration-sous-serment_en.doc\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">Sworn declaration <\/a>          <\/span>\n                    <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2026\/02\/modele-avis-denonciation-pieces_en.doc\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">Notice of disclosure of the exhibits <\/a>          <\/span>\n              <\/div>\n        <div class=\"color-box-item__tags\">\n                        <div class=\"wysiwyg tag-item\"><p style=\"text-align: center\">Word files<\/p>\n<\/div>\n                  <\/div>\n  <\/div>\n\n   <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">How your complaint is processed<\/h2>\n\n\n\n<p>To legally start the process, you first have to send your complaint to the Order\u2019s Records Department. Once your complaint is filed, a decision from the Disciplinary council is required to withdraw it. Your complaint will go through the same steps as a complaint lodged by the syndic.<\/p>\n\n\n\n<p>To learn more about hearings, decisions and appeals, go to the&nbsp;<a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/en\/general-public\/complaints-and-recourses\/reporting-the-conduct-of-a-cpa\/disciplinary-process\/\" data-type=\"page\" data-id=\"13913\">Disciplinary process<\/a>&nbsp;page.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Possible costs<\/h2>\n\n\n\n<p>You may be ordered to pay the costs if the CPA against whom you filed a complaint is acquitted of every count contained in the complaint, and the complaint is deemed excessive, frivolous or unfounded. These costs include service costs, registration fees, the cost of expert opinion admitted in evidence, the travel and lodging expenses of Disciplinary council members, as well as the indemnities payable to witnesses.<\/p>\n\n\n\n<p>For more information, see the\u00a0<a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2026\/02\/elements-a-considerer_en.pdf\" target=\"_blank\" data-type=\"attachment\" data-id=\"14677\" rel=\"noreferrer noopener\">preparation guide in the toolkit<\/a>\u00a0[PDF].<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"notification-message aligndefault notification-message--question notification-message--outline\"\n>\n   \n\n<p class=\"is-style-intro\">Questions?<\/p>\n\n\n\n<p>If you have any questions about\u00a0<strong>private complaints<\/strong>, please contact the Records Department at\u00a0<a href=\"mailto:greffes@cpaquebec.ca\">greffes@cpaquebec.ca<\/a>, or by phone at 514\u00a0288-3256, ext. 2617 or toll-free at 1\u00a0800\u00a0363-4688.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You have the right to lodge a complaint directly with the&nbsp;Disciplinary council. However, before you do so, it is strongly&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2707,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14669","page","type-page","status-publish","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-06-19 21:47:20","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/14669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/comments?post=14669"}],"version-history":[{"count":5,"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/14669\/revisions"}],"predecessor-version":[{"id":15333,"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/14669\/revisions\/15333"}],"up":[{"embeddable":true,"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/2707"}],"wp:attachment":[{"href":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/media?parent=14669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}