{"id":13125,"date":"2025-07-07T15:08:33","date_gmt":"2025-07-07T19:08:33","guid":{"rendered":"https:\/\/cpaquebec.wp.vortexdev.com\/a-propos-de-nous\/declaration-de-services\/"},"modified":"2026-04-30T11:23:39","modified_gmt":"2026-04-30T15:23:39","slug":"declaration-de-services","status":"publish","type":"page","link":"https:\/\/cpaquebec.wp.vortexdev.com\/en\/the-order\/a-propos-de-nous\/declaration-de-services\/","title":{"rendered":"Services statement"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une-1024x585.png\" alt=\"\" class=\"wp-image-8330\" title=\"\" srcset=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une-1024x585.png 1024w, https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une-300x171.png 300w, https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une-768x438.png 768w, https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une-1536x877.png 1536w, https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/12\/accueil_une.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>The Ordre des comptables professionnels agr\u00e9\u00e9s du Qu\u00e9bec (Quebec CPA Order) has&nbsp;<strong>42,000 members and 4,500 future CPAs<\/strong>, making it the&nbsp;<strong>3rd&nbsp;largest professional order in Quebec<\/strong>. It represents all areas of expertise of the accounting profession at the service of enterprises, organizations and the general public:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Financial reporting<\/li>\n\n\n\n<li>Management accounting<\/li>\n\n\n\n<li>Strategy and governance<\/li>\n\n\n\n<li>Audit and assurance<\/li>\n\n\n\n<li>Finance<\/li>\n\n\n\n<li>Taxation<\/li>\n<\/ul>\n\n\n\n<p>Since its creation in 2012, the Order has already made history and is counting for the future on the extraordinary dedication of its employees and countless volunteers who contribute continue to ensure the CPA designation is synonymous with rigour for the public and a symbol of pride for CPAs and future CPAs.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-dark-marble-color has-alpha-channel-opacity has-dark-marble-background-color has-background is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Our mission<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>The CPA Order is a professional order as defined by the&nbsp;<em>Professional Code<\/em>, that is, a body whose primary mission is to protect the public. It is also an order whose members practise an exclusive profession, such that only individuals who hold the CPA auditor designation may practise&nbsp;<a href=\"https:\/\/cpaquebec.ca\/en\/cpa-members\/roll-of-members-annual-registration-and-permits\/auditor-permit\/\" target=\"_blank\" rel=\"noopener\">public accountancy<\/a>&nbsp;(compilation engagements, perform audit or review engagements, and issue special reports).<\/p>\n\n\n\n<p>Like Quebec\u2019s other professional orders, the CPA Order must carry out specific functions related to issuing practice permits to candidates for the profession, keeping the roll of the Order current, supervising the practice of the profession and detecting illegal practice. It must also comply with a set of operating rules imposed by the&nbsp;<em>Professional Code<\/em>.<\/p>\n\n\n\n<div class=\"color-boxes-grid aligndefault\"\n>\n   <div class=\"color-boxes-grid__grid cols-2\">\n     \n\n<div class=\"color-box-item has-background has-banana-background-color \">\n\n    <h5 class=\"color-box-item__title\">The Professional code<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>The umbrella legislation of the Quebec professional system applies to all orders. The main responsibilities of the Office des professions du Qu\u00e9bec are tied to the application of the Code. The Professional Code also mandates the Quebec Interprofessional council to provide advice to the government.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"http:\/\/legisquebec.gouv.qc.ca\/fr\/showdoc\/cs\/C-26\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">Learn more<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item color-box-item--image \">\n  <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/cpaquebec.wp.vortexdev.com\/wp-content\/uploads\/2025\/11\/Stocksy_1267658-1024x639.jpg\" class=\"attachment-large size-large\" alt=\"\" title=\"\"><\/div>\n\n\n\n<div class=\"color-box-item has-background has-banana-background-color \">\n\n    <h5 class=\"color-box-item__title\">The Office des professions<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>It&#8217;s a government organization responsible for ensuring that each professional order offers the public a guarantee of competence and integrity. The organization\u2019s responsibilities include supervising professional orders and approving regulations adopted by them.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n          <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item has-background has-banana-background-color \">\n\n    <h5 class=\"color-box-item__title\">Quebec Interprofessional council<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>The QIC is made up of all the professional orders. The council is consulted on such matters as general and specific guidelines for the professional system, draft legislation or regulations regarding the system, proposals to constitute a new professional order or the integration of a profession into an existing order.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"http:\/\/www.professions-quebec.org\/\" target=\"_blank\" class=\"text-link\" rel=\"noopener noreferrer\">En savoir plus<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n   <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-dark-marble-color has-alpha-channel-opacity has-dark-marble-background-color has-background is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\">Our values<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>In order to maintain confidence in the CPA designation \u2014 the hallmark of the quality of professional services provided by CPAs \u2014 among enterprises, organizations and the general public, the Order provides support and guidance to its members by upholding its core values:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrity<\/li>\n\n\n\n<li>Commitment<\/li>\n\n\n\n<li>Collaboration<\/li>\n\n\n\n<li>Cohesion<\/li>\n\n\n\n<li>Kindness<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-dark-marble-color has-alpha-channel-opacity has-dark-marble-background-color has-background is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\">Our role&nbsp;<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Monitoring the competency development of aspiring candidates to the profession, whether trained in Quebec, in Canada or abroad.&nbsp;<\/li>\n\n\n\n<li>Ensuring the continuing competency of members through compulsory continuing education, professional inspection and support for public practice.<\/li>\n\n\n\n<li>Ensuring member compliance with regulatory and ethical obligations.&nbsp;<\/li>\n\n\n\n<li>Providing the contact information and confirming the status of Order members.<\/li>\n\n\n\n<li>Addressing questions from the public regarding CPAs\u2019 obligations and informing it of the rights and remedies available, namely:<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"color-boxes-grid aligndefault\"\n>\n   <div class=\"color-boxes-grid__grid cols-2\">\n     \n\n<div class=\"color-box-item has-background has-black-cherry-background-color \">\n\n    <h5 class=\"color-box-item__title\">Inquiry<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Asking the syndic to conduct an inquiry into ethical or regulatory breaches leading to a disciplinary complaint, where appropriate.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/fr\/grand-public\/plaintes-et-recours\/signalement-de-la-conduite-dun-ou-dune-cpa\/\" class=\"text-link\">En savoir plus<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item has-background has-black-cherry-background-color \">\n\n    <h5 class=\"color-box-item__title\">Conciliation and arbitration<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Availing itself of conciliation and arbitration services in the event of dispute over a statement of fees.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/fr\/grand-public\/plaintes-et-recours\/desaccord-sur-un-compte-dhonoraires\/\" class=\"text-link\">En savoir plus<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item has-background has-black-cherry-background-color \">\n\n    <h5 class=\"color-box-item__title\">Illegal practice<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Requesting an inquiry into the reporting of illegal practice, leading to criminal proceedings instituted by the Order, where appropriate.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/fr\/grand-public\/plaintes-et-recours\/denonciation-de-lexercice-illegal\/\" class=\"text-link\">En savoir plus<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n\n\n<div class=\"color-box-item has-background has-black-cherry-background-color \">\n\n    <h5 class=\"color-box-item__title\">Indemnity claim<\/h5>\n      <div class=\"wysiwyg color-box-item__text\"><p>Filing an indemnity claim for improper use of funds.<\/p>\n<\/div>\n   \n\n      <div class=\"accordion-container\">\n          <\/div>\n    \n      <div class=\"color-box-item__links color-box-item__links--orientation-horizontal\">\n                <span class=\"color-box-item__links__item\">\n            <a href=\"https:\/\/cpaquebec.wp.vortexdev.com\/fr\/grand-public\/plaintes-et-recours\/usage-inapproprie-de-fonds\/\" class=\"text-link\">En savoir plus<\/a>          <\/span>\n              <\/div>\n    <\/div>\n\n   <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Our commitments<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Place the protection of the public at the heart of the Order\u2019s every action and leverage the expertise of the accounting profession to serve the collective interest.&nbsp;<\/li>\n\n\n\n<li>Demonstrate discipline, professionalism, competence, objectivity and transparency in the conduct of our activities.<\/li>\n\n\n\n<li>Offer courteous and respectful service and provide a personalized timely response to all requests from the public, members or candidates.<\/li>\n\n\n\n<li>Acknowledge receipt of all requests and promptly forward them to the right person or department, as appropriate.<\/li>\n\n\n\n<li>Handle all requests we receive with fairness, care, diligence and transparency.<\/li>\n\n\n\n<li>Demonstrate consideration and openness to encourage dialogue.<\/li>\n\n\n\n<li>Provide the information and support required to facilitate effective and quick resolution of issues brought to our attention.<\/li>\n\n\n\n<li>Ensure that accurate information is disseminated and that the Order staff have the required competencies to respond to requests from the public, members and candidates.<\/li>\n\n\n\n<li>Communicate in a timely manner any decision affecting a member, a candidate or any other person.<\/li>\n\n\n\n<li>Protect the confidentiality of the information provided to us and permit its disclosure only where authorized by law.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Ordre des comptables professionnels agr\u00e9\u00e9s du Qu\u00e9bec (Quebec CPA Order) has&nbsp;42,000 members and 4,500 future CPAs, making it the&nbsp;3rd&nbsp;largest&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13110,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13125","page","type-page","status-publish","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-08-05 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